7 questions to ask regarding cremation

1. Who owns  your crematory? We own our crematory property. Your loved one never leaves our care. We believe in complete transparency and you can accompany your loved one to the crematory. 

2. Is your crematory in Traverse City? Yes - our crematory is located off Three Mile Road in Traverse City. Many other cremation providers in our area have to go to another county for cremation. 

3. Can I visit or tour the crematory prior to, during or after the cremation? Yes, we would be honored to give you a tour and answer any questions. We will schedule a time to meet that works for you. 

4. How do I know the cremation will be done with care and respect? Our crematory manager has been trained and certified through the National Funeral Directors Association Certified Cremation Specialist program. He has also been trained specifically to use our state of the art equipment by Facultative. He treats each person with care and respect and is honored to help with this process. 

5. Is your crematory clean? Yes. We believe that a clean facility is indicative of the level of care provided. We built our crematory in 2020 and selected what we believe to be the best, most efficient equipment in the world. We maintain all of our equipment to the highest standards. We do not cut corners. Period. 

6. How do I know the cremated remains are that of my loved one? The best way to know is to accompany your loved one to the crematory. You can spend time with your loved one at the crematory, start the cremation process and even wait while the process takes place and then immediately take the remains home if you would like. This ranges from 3 - 6 hours, but if it gives you peace of mind, we want you to do so. Peace of mind is so important.  

If you do not wish to stay or go to the crematory, rest assured that we have several steps in place to ensure that the cremated remains of your loved one will be returned to you. We utilize a tracking system and each step is verified by at least two people to ensure accuracy. 

7. How fast will I get the cremated remains back after the death has occurred? Good question. This varies based on a few factors. For cremation to take place we must obtain a death certificate from the physician caring for your loved one and a cremation permit from the county medical examiner. The county medical examiner reviews every death certificate to make sure an autopsy is not needed.  In general, cremation will take place within 12 hours to 5 days after the passing. We do everything we can to expedite the cremation process if this is important to you. Please share with your funeral director if expedited service is important to you. 

What other questions do you have? Call us today, we can help.